About MobileSupport - RemoteCall
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – Remote
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.
[Key Features]
1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.
2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.
3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.
4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.
5. Send and receive files
Customer can send local files to the agent.
6. Check the app list
Support agent can review the application installed on the customer's device and request to uninstall it in order to solve the problem.
[Receiving Mobile Device Support - Customers]
1. Download, install, and then launch the ‘MobileSupport’ application.
2. To connect remotely, click the [Permission Settings] button to allow all required permissions.
3. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
4. Engage in real-time video support.
5. Close the application once video support session has ended.
* It is compatible with Android OS 4.0 or later. Using the latest version is recommended.
Previous Versions
Here you can find the changelog of MobileSupport - RemoteCall since it was posted on our website on 2013-08-23 18:01:35.
The latest version is 7.4.4.502 and it was updated on 2024-04-22 12:43:41. See below the changes in each version.
MobileSupport - RemoteCall version 7.4.4.502
Updated At: 2024-02-07
MobileSupport - RemoteCall version 7.0.3.379
Updated At: 2021-10-12
Changes: 379 (7.0.3.379)
MobileSupport - RemoteCall version 7.0.2.375
Updated At: 2021-05-20
Changes: v7.0.2.375 : May 11, 2021
MobileSupport - RemoteCall version 7.0.1.9 (Build 366)
Updated At: 2021-03-16
Changes: v7.0.1.9 (Build 366) : Mar 11, 2021
MobileSupport - RemoteCall version 7.0.1.5 (Build 362)
Updated At: 2020-12-04
Changes: v7.0.1.5 (Build 362) : Nov 5, 2020
MobileSupport - RemoteCall version 7.0.1.4 (Build 361)
Updated At: 2020-10-26
Changes: v7.0.1.4 (Build 361) : Oct 22, 2020
MobileSupport - RemoteCall version 6.0.27.9 (Build 355)
Updated At: 2020-04-13
Changes: v6.0.27.9 (Build 355) : Apr 7, 2020
MobileSupport - RemoteCall version 6.0.26.3 (Build 346)
Updated At: 2019-12-24
Changes: v6.0.26.3(Build 346) : Dec 26, 2019
MobileSupport - RemoteCall version 6.0.23.4 (Build 338)
Updated At: 2018-12-17
Changes: v6.0.23.4(Build 338) : Dec 18, 2018
v6.0.22.2(Build 334) : Oct 23, 2018
v6.0.21.4(Build 332) : August 7, 2018
v6.0.20.9(Build 328) : May 11, 2018
v6.0.20.8(Build 327) : April 23, 2018
v6.0.17.2(Build 318) : August 28, 2017
v6.0.16.3(Build 316) : July 25, 2017
v6.0.16.2(Build 315) : July 25, 2017
v6.0.14.2(Build 310) : November 28, 2016
v6.0.13.1(Build 308) : November 1, 2016
v1.2.17.7(Build 307) : October 5, 2016
v1.2.15.3(Build 297) : May 25.2016
...
MobileSupport - RemoteCall version 1.2.17.7
Updated At: 2016-10-04
Changes: v1.2.17.7(Build 307) : October 5, 2016,v1.2.15.3(Build 297) : May 25.2016,v1.2.12.8(Build 286) : December 14.2015,v1.2.12.2(Build 280) : October 14, 2015,v1.2.11.5(Build 278) : September 29, 2015,v1.2.10.4(Build 273) : July 28, 2015,v1.2.9.4 (Build 267) : July 13, 2015,v1.2.9.2 (Build 265) : June 24, 2015,v1.2.7.5 (Build 255) : May 11, 2015,v1.2.6.4 (Build 247) : February 2, 2015,v1.2.6.4 (Build 246) : February 1, 2015,v1.2.5.2 (Build 242) : January 12, 2015,...
Disclaimer
Official Google Play Link
We do not host MobileSupport - RemoteCall on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for MobileSupport - RemoteCall is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
